CCTV Services - Off Site Monitoring

Over the last ten years there has been an increasing demand from our customers to provide Off Site CCTV Monitoring. After the initial purchase this is extremely economical when compared to traditional man-guarding. A fully installed system would normally start at approximately £5000.00 typically providing four static cameras complete with external detection, public address system and off site video transmitter. There would be then an annual monitoring charge for the first twelve months of approximately £850.00. For reduced camera quantity the costs are lower.

From the second year onwards the monitoring charge would be a similar cost in addition to which there would be a maintenance premium of approximately £850.00 for that size of system.

The system operates on an ADSL/broadband line for which you would require a Fixed IP Address. This provides rapid connection to the Remote Video Receiving Centre (RVRC). On leaving your premises in the evening the system would be set with a key pad following which any activation on your detectors would trigger an alarm call to the RVRC, where the operator would be able to observe images from your cameras. If intruders are observed on your premises they would then be requested, on the public address system, to leave immediately. Should they fail to do so the Police and/or your Key Holders would be informed.

Normally when intruders are given the audio warning describing where they are and how many are present they realise it is not simply a recorded message. Usually they then leave the premises without further delay. The system can be designed to cover both internal and external areas. While an intruder alarm system linked by Red Care to a Control Centre does provide a certain level of assurance, the off site CCTV system provides an almost immediate response as the operator can confirm intruders are on site!

The design, installation and maintenance of this type of system is critical to its successful performance. Systems are so often installed by Companies who fail to take account of the criteria for successful operation. It is not unusual to visit a system installed by a competitor where the customer has 'concerns' about its operation. In the majority of those visits we can, within the first ten minutes identify obvious failings confirming the doubts initially expressed!

Unfortunately these situations are often created by that customer accepting the lowest tender for the installation. The appointed company then provides a similar low cost for maintenance on the basis that they seldom visit the site unless requested, relying on the operator at the RVRC to resolve any problems. It simply never happens.

D J Byers Ltd offer a realistically priced installation with dependable servicing/ maintenance undertaken by engineers trained in the products provided to our customers. This quality of support is reflected in the premium for annual maintenance.